Privacy Policy

Last updated: 29 July 2026

IRAA Global respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect through this website, why we use it, how we protect it, and the choices available to you.

Who we are

This website is operated for IRAA Global and its affiliated professional-services entities in Dubai, United Arab Emirates. References to “IRAA Global”, “we”, “us”, or “our” mean the relevant IRAA Global entity responsible for the interaction or service. You can contact us at [email protected] or at 503 Mustafawi Carpet Building, Sharaf DG Metro Exit 1, Dubai, United Arab Emirates.

Information we collect

• Information you provide in an enquiry, including your name, organisation, email address, telephone or WhatsApp number, selected service, and message.
• Information you provide when arranging a consultation or communicating with our team.
• Technical information normally supplied by your browser or hosting infrastructure, such as IP address, browser type, device type, referring page, requested pages, and date and time of access.
• Cookie and preference information described in our Cookie Policy.

Please do not submit confidential client documents, identity documents, financial records, health information, or other sensitive information through the general website enquiry form. Our team will provide an appropriate secure channel if documents are required.

How we use information

• To respond to enquiries and arrange consultations.
• To understand your requirements and route your enquiry to the appropriate adviser.
• To provide, administer, and improve our professional services and website.
• To maintain security, prevent misuse, and diagnose technical problems.
• To keep records required for operational, professional, legal, or regulatory purposes.
• To send service-related communications and, where permitted, relevant information about our services. You may ask us to stop marketing communications at any time.

Basis for processing

Depending on the circumstances, we process personal information because you have requested information or services, because processing is necessary to perform or prepare a contract, because we have a legitimate business interest that does not override your rights, because we must comply with a legal or professional obligation, or because you have provided consent.

Sharing information

We do not sell personal information. We may share information with the relevant IRAA Global entity, authorised personnel, professional advisers, technology and hosting providers, email providers, scheduling providers, or other service providers who support our operations. We may also disclose information when required by law, regulation, court order, professional obligation, or to protect legal rights and security.

Where a matter involves another jurisdiction or specialist, we will share information with an external adviser only when appropriate for the requested service and subject to suitable confidentiality arrangements or your instructions.

International transfers

Our operations and service providers may process information in the UAE or other countries. Where information is transferred across borders, we take reasonable steps to use appropriate contractual, organisational, and technical safeguards consistent with applicable requirements.

Retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business and professional records, to establish or defend legal claims, and to meet legal, regulatory, tax, accounting, or professional obligations. Retention periods vary according to the nature of the information and engagement.

Security

We use reasonable administrative, technical, and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

Your choices and rights

Subject to applicable law, you may request access to, correction of, deletion of, restriction of, or a copy of your personal information, or object to certain processing. You may also withdraw consent where processing depends on consent. We may need to verify your identity and may retain information where required by law or a professional obligation.

Third-party links and services

This website links to services such as Calendly, maps, social media, WhatsApp, and other external websites. Those services operate under their own privacy policies and terms. We are not responsible for their privacy practices.

Children

This website and our services are intended for businesses and adults. We do not knowingly collect personal information from children through the website.

Changes to this policy

We may update this policy to reflect changes in our services, technology, or legal requirements. The current version and its update date will be published on this page.

Contact us

For privacy questions or requests, email [email protected] with “Privacy Request” in the subject line, or write to IRAA Global, 503 Mustafawi Carpet Building, Sharaf DG Metro Exit 1, Dubai, United Arab Emirates.